Campbell Street Senior Living

Job Title: Regional Vice President of Operations

Location: Remote (Preference for Midwest, especially Iowa) 

Company: Campbell Street Senior Living

Campbell Street Senior Living is proud to be recognized as a Great Place to Work

Company Overview:

Campbell Street Senior Living is a premier provider of long-term care, skilled nursing, assisted living, and independent living communities, primarily serving the Midwest. We are dedicated to delivering exceptional care and support to our residents, with a strong focus on teamwork, collaboration, and resource provision. As we continue to grow, we are seeking a dynamic Regional Vice President of Operations focusing on implementing process workflows, optimizing procedures, and overseeing resource planning and allocation. 

Key Responsibilities:

• Operational Improvement: Lead and manage performance in underperforming operations, establishing, refining, and integrating business processes and operating systems.
• Strategic Decision-Making: Collaborate with CSS leadership to set direction, operational strategies, and strategic goals.
• P&L Management: Oversee the profit and loss (P&L) for assigned operations to meet EBITA targets, adjusting strategies as needed to drive profitability.
• Data-Driven Analysis: Regularly evaluate performance metrics and business procedures to assess efficiency, recommending and implementing improvements aligned with organizational objectives.
• Cross-Functional Collaboration: Partner with local management to standardize procedures and execute process improvements for enhanced efficiency, profitability, and growth.
• Accountability Management: Directly oversee and maintain accountability for all operational areas, including sales, marketing, service delivery, employee engagement, cost control, and programming.
• Team Leadership: Foster a positive, results-driven environment by motivating and inspiring local teams to excel.
• Talent Assessment: Continually assess local management to ensure optimal team alignment with operational goals.
• Project Coordination: Schedule and lead regular focus reviews with CSS leadership to assess progress and refine strategies.
• Strategic Execution: Drive the execution of the strategic plan and ensure local teams are accountable for key initiatives and actions. Investor Relations: Demonstrate a clear understanding of investor expectations and effectively communicate performance insights and progress to stakeholders as required.

Physical Functions:

• Effectively communicate and collaborate within an interdisciplinary team.
• Capable of performing physically demanding tasks, including sitting, standing, bending, lifting, and moving as required.
• Ability to lift up to 30 lbs. (floor to waist), 10 lbs. (waist to shoulder), carry up to 30 lbs., and push/pull up to 40 lbs.
• Proficient in English for reading, writing, speaking, and comprehension.

Team Member Expectations:

• Maintain confidentiality and protect the privacy of all personal, medical, and proprietary information, in line with HIPAA and Campbell Street Services policy.
• Positively represent Campbell Street Services, embodying core values of determination, positivity, transparency, accountability, and authentic compassion.
• Adhere to Campbell Street Services’ policies, procedures, and guidelines.
• Willingness to undertake additional responsibilities as assigned.

Education Requirements:

• Bachelor’s degree required; preferred concentration in Business Administration or a related field.
• Licensed Nursing Home Administrator (NHA) required.

Experience and Other Requirements:

• 4-6 years of experience in nursing home administration with direct profit and loss accountability.
• Proven success in achieving and sustaining strong financial performance.
• Ability to travel 100%. - Remote role with strong preference for living in State of Iowa
• Self-motivated with strong autonomy in task management.
• Skilled in simplifying complex challenges and devising sustainable solutions.
• Demonstrated ability to recruit, develop, and lead high-performing teams.
• Excellent organizational, planning, and process management capabilities, with a talent for leading change.
• Strong verbal, written, and interpersonal communication skills.
• Exceptional attention to detail and ability to drive tasks to completion.
• Highly analytical and strategic thinker with a proactive approach to continuous improvement.
• Proficient in data analysis and operational performance metrics.

Campbell Street Senior Living is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Why Campbell Street Senior Living?

Campbell Street Senior Living has ambitious growth plans throughout the Midwest and beyond over the coming years.  Campbell Street has onboarded thirteen (13) communities in 2024 to date and is seeking an ambitious and strategic leader to head a critical function of the business as it enters the next phase of growth.  Our mission is to make a lasting positive impact on our thousands of stakeholders – which we hope to dramatically increase in the coming years.  You will be surrounded by people, resources and a mentality that supports creating legacy processes until they are best-in-class.  We are relentless in the pursuit of separating ourselves from the rest of the operators in the industry.  We can’t wait to hear your ideas and experience the contributions to our amazing culture.  At Campbell Street Senior Living, you will have the opportunity to make a meaningful impact on our residents' lives and our communities' success. We value innovation, teamwork, and professional growth and provide the resources and support you need to succeed. If you're a strategic, results-driven leader passionate about our mission, we invite you to apply and help us shape the future of senior living.

JOB CODE: 1001246